How it works

ContactCentreRecruitment’s reports and tools are available on pay-as-you-go for individual reports or heavily discounted for volume purchases.

Plus to use ContactCentreRecruitment effectively in reducing attrition may require a large number of reports. To solve the potential cost issue of dealing in individual reports ContactCentreRecruitment offers a unique ‘unmetered’ service to customer contact centres so that every candidate applying for a job can complete a report in advance.

For example, for a 500 seat contact centre which has a 24% attrition rate the ‘unmetered’ service would cost just £1,800 per month. Whether they profiled 100, 200 or more people per month the price would stay exactly the same each month. And with a 5% reduction in attrition guaranteed within 3 months the company should save upwards of £400,000 on recruitment and training costs alone.

And remember once you have bought a candidate’s profile report you own it and can use it with them for individual development, team building, etc

If you want more evidence of just how good ContactCentreRecruitment is then trial it for yourself for three months. If it doesn’t work for you we will return every penny you spent – no argument!

We’ve also included some pdfs of how to use ContactCentreRecruitment to illustrate just how simple the service is to operate. You can be up and running in minutes after you sign up for your free account. Here are some of the most used guides:

How do I sign up for an unmetered account? (pdf 578kb)

Where to send your candidates to do the questionnaire (pdf 240kb)

Using historical model benchmarking for contact centre recruitment (pdf 511kb)

The PeopleMaps Compass explanation (pdf 146kb)

To take out a no obligation account and use profiling in your business simply click on the link below: